modaport Terms of Service

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Welcome to modaport. These Terms of Service ("Terms") set out the rules that apply when you visit modaport's website, use our mobile platform, purchase our products, or interact with our customer service team. By browsing our platform or completing a purchase, you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

By visiting or using any service offered by modaport, you confirm that you have reviewed these Terms, that you understand them, and that you consent to be legally bound by them together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you may not access or use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years old or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit orders in bad faith;
  • Deploy automated bots, scrapers, or similar tools to harvest product information or pricing without our authorization;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell modaport products for commercial profit without our express written consent.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies can occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, modaport may correct the mistake and amend or cancel any affected orders before they are dispatched, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on modaport's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to modaport and is safeguarded by international copyright, trademark, and intellectual property laws. Reproducing or distributing this content without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, modaport will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our maximum aggregate liability will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase should first be submitted to modaport's support team for informal resolution.

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9. Changes to These Terms

modaport may update or revise these Terms at any time. Material changes will be communicated by posting the revised terms on our website. Your continued use of our website or services after any updates are posted constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: modaport
• Customer Support Email: [email protected]
• Customer Support Phone: 19176536637
• Physical Business Address: 53 ATLANTIC AVE, Carle Place, NY 11514, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST